If you are a tenant, please report your non-emergency repairs online. Our approach. The outcome and lessons learned will be logged to ensure continuous improvement of our services. Leading affordable housing maintenance provider, Wates Living Space, has introduced a new repairs and maintenance tracking system for residents, in a move to enhance customer service and operational efficiency. But opting out of some of these cookies may have an effect on your browsing experience. We tailor our service offer to meet the strategic needs of individual customers, focusing on the areas that matter most to them. Housing repairs. Wates Living Space has started a 10 year programme of housing repairs for Crawley Borough Council in the middle of a pandemic, after successfully assembling its teams using virtual and social distancing mobilisation measures. The letter claims that 100 households arriving in Crawley without housing would cost 227,500 every month in temporary accommodation costs, but if the number rose to 2,000 it would cost the. Repair and renovation loans | Crawley GOV Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Help from your council if youre homeless or at risk of homelessness, Housing Benefit information from your council, Council and housing association evictions, Swap your council or housing association home, Garden maintenance for elderly or disabled council tenants, arranging and paying for any damage you or your visitors have caused in your home to be put right, the structure of your property is kept in good condition this includes the walls, ceiling, roof and windows, gas and electricity appliances work safely, shared parts of a building or housing estate are kept in good condition. For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. Housing Officers | Crawley GOV Pay for a garage or parking space. Applicants for both the above schemes are subject to a Financial means test to determine eligibility. Repairs and maintenance | Crawley GOV LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. Wates Living Space is one of two contractors employed to carry out responsive repairs to 9,400 properties and 5,000 garages over the 10-year period. Help to find a social or private tenancy in Crawley, whether you are in accommodation or threatened with homelessness. These cookies track visitors across websites and collect information to provide customized ads. Wates and its social housing energy services partner, Energy Specifics, explore the main challenges now facing the sector. Council news, community updates, local events and more. Where we have taken legal action that we has a duty to perform, such as recovery of Council Tax or enforcement action. You have accepted additional cookies. Emergency out-of-hours repairs. The Ombudsman service is free and they will investigate complaints in a fair and independent way. Crawley Borough Council 19 April 2022 Our approach The Housing Ombudsman's approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. While repairs may fall under the developer 's guarantee during the .
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